Privacy Policy

HappyHopper, LLC ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website and mobile application (collectively, the "Platform").

Information We Collect

We may collect the following types of information when you use our Platform:

1. Information You Provide:

When you create an account, sign up for our services, or contact us, we may collect personal information such as your name, email address, and any other information you voluntarily provide.

2. Automatically Collected Information:

We may automatically collect certain information when you use our Platform, including:

Device information: such as your IP address, device type, operating system, and browser type.
Usage information: such as the pages you visit, the features you use, and the actions you take on our Platform.
Location information: such as your approximate location based on your IP address or GPS data (if you grant permission).

How We Use Your Information

We may use the information we collect for the following purposes:

To provide and maintain our services.
To personalize your experience and improve our Platform.
To communicate with you, including responding to inquiries and providing customer support.
To send you marketing communications, if you have opted in to receive them.
To comply with legal obligations and enforce our Terms of Service.

Disclosure of Your Information

We may share your information with third parties for the following purposes:

With service providers and business partners who assist us in operating our Platform and providing our services.
With law enforcement or government agencies in response to legal requests or court orders.
With your consent or as otherwise required or permitted by law.

Data Usage and Analytics

We collect and aggregate data from users of our platform to generate insights and analytics for the benefit of restaurants and bars. This data includes but is not limited to search behavior, keywords, search times, user engagement metrics, and device types. The data is anonymized and aggregated to provide broader patterns and trends, and individual user identities are not disclosed or sold.

The purpose of collecting and analyzing this data is to improve the services offered on our platform and to provide valuable insights to restaurants and bars to enhance their offerings and marketing strategies.

We take the security and confidentiality of user data seriously and have implemented measures to protect against unauthorized access, disclosure, or misuse of the aggregated data.

Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) Disclosures

Purpose of Collection: We collect personal information for the purposes outlined in this Privacy Policy, including providing and improving our services, communicating with users, and complying with legal obligations.
Consent: By using our Platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Access and Correction: You may request access to and correction of your personal information by contacting us as described in the "Contact Us" section below.
Transfer of Data: Your personal information may be transferred to and processed in countries outside of Canada, including the United States, where privacy laws may not be as protective as those in your jurisdiction. By using our Platform, you consent to such transfer and processing.
Complaints Process: If you have any concerns about our handling of your personal information or our compliance with PIPEDA, please contact us as described in the "Contact Us" section below.

California Consumer Privacy Act (CCPA) Disclosures

Right to Know: California residents have the right to request information about the categories of personal information we have collected, the sources from which we collected the personal information, the purposes for which we collected the personal information, and the categories of third parties with whom we have shared the personal information.
Right to Delete: California residents have the right to request the deletion of their personal information collected or maintained by us.
Right to Opt-Out of Sale: We do not sell personal information to third parties for monetary or other valuable consideration. However, California residents have the right to opt-out of the sale of their personal information by us.
Non-Discrimination: We will not discriminate against California residents for exercising their rights under the CCPA.

Your Choices

You may choose not to provide certain information, but this may limit your ability to use certain features of our Platform. You can update or delete your account information at any time by logging into your account settings. Additionally, if you wish to opt out of certain types of data collection or processing, please contact our support team at support@happyhopper.app with your request.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect the security of your information, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Children's Privacy

Our Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@happyhopper.app